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While checking for updates, you receive the following error message: An error occurred while checking for new updates for your computer. Error(s) found: Code 80072EE2 or WindowsUpdate_80072efd 0x80072efd

There are some reasons why Windows Update error:

• Applications or processes that interfere with Internet communications
• Resource issues on your computer
• High Internet activity
• Recoverable database errors
• Windows Update Servers may be busy

If you tried exiting Windows Update, waiting 10 to 15 minutes, and then starting Windows Update again, or if you allowed Windows Automatic Updates to install updates during its 24-hour time cycle, and the error message still persists, use the following methods to resolve the issue.

 

• Verify Internet connectivity
• Make sure that Windows Firewall is turned on, and temporarily disable third-party firewalls
• Temporarily disable third-party antivirus software
• Disable software accelerator programs
• Add the Windows Update Web site and the Microsoft Update Web site to the Trusted Sites list
• Make sure that you have the latest Background Intelligent Transfer Service (BITS) update installed

If this method did not work for you, and you are comfortable with advanced troubleshooting, let's continue to the "Advanced troubleshooting" section.

Method A : Remove entries for Windows Update and Microsoft Update from the hosts file

Some programs may modify the hosts file to control DNS name resolution. Sometimes, an entry for the Windows Update Web site or for the Microsoft Update Web site may exist in the hosts file.
To remove entries from the hosts file, follow these steps:

1. Click Start, and then click Run.
2. Copy and then paste (or type) the following command in the Run box, and then press ENTER:

   notepad %windir%\system32\drivers\etc\hosts

   Note If you are prompted to select a program to open the hosts file, click Notepad, click to select the Always use the selected program option, and then click OK.

3. In Notepad, remove or remark any lines in the hosts file that contain entries for Windows Update so that they are not read when the file is accessed. To do this, put the number sign (#) in front of any line that contains "microsoft" and "update." For example, add the number sign (#) to the beginning of the following entries:
   • # 64.4.21.125 http://update.microsoft.com
   • # 64.4.21.125 http://windowsupdate.microsoft.com
   • # http://update.microsoft.com
4. On the File menu, click Save.
5. Exit Notepad.
6. Restart the computer.
   Note If you do not want to restart the computer, you can also flush the DNS resolver cache. To do this, follow these steps:
   1. Click Start, and then click Run.
   2. Type cmd in the Run box, and then press ENTER.
   3. At the command prompt, type ipconfig /flushdns, and then press ENTER.

Method B: Remove the proxy server entry from the WinHTTP proxy configuration

 

for Windows 7

To remove the proxy server entry from the WinHTTP proxy configuration for Windows 7, follow these steps:

1. Click Start, and then type cmd in the Start programs and files box.
2. Right-click cmd.exe in the Programs list, and then click Run as administrator.
   Note If you are prompted for an administrator password or confirmation, type the password or click Continue.
3. Type the following command and then press Enter:

   netsh winhttp show proxy

   Note The proxy setting is listed next to Proxy Server. If there is no proxy server, Direct Access <no proxy server> is shown in the Command Prompt window.

4. To remove the listed proxy setting, type the following command and then press Enter:

   netsh winhttp reset proxy

5. Click Start, click All Programs, click Windows Update, and then try to download and install updates again.

 

for Windows Vista

To remove the proxy server entry from the WinHTTP proxy configuration for Windows Vista, follow these steps:

1. Click Start, and then type cmd in the Start Search box.
2. Right-click cmd.exe in the Programs list, and then click Run as administrator.
   Note If you are prompted for an administrator password or confirmation, type the password or click Continue.
3. Type the following command and then press Enter:

   netsh winhttp show proxy

   Note The proxy setting is listed next to Proxy Server. If there is no proxy server, Direct Access <no proxy server> is shown in the Command Prompt window.

4. To remove the listed proxy setting, type the following command and then press Enter:

   netsh winhttp reset proxy

5. Click Start, click All Programs, click Windows Update, and then try to download and install updates again.

If you are not comfortable with advanced troubleshooting, unfortunately this content is unable to help you any further. For your next steps, you might want to ask someone for help, or you might want to contact Support. To do this, please visit the following Microsoft Web site: Microsoft Support

I hope, this article may helps your problem

 

By Heri Gunawan

www.compu-tech18.blogspot.com